This page provides the official customer support and business identity details for Kovao and should match the information shown in the footer.
OUR IDENTITY
Legal Business Name: ALBATROSS LAWYERS PTY LTDStore Name: Kovao
Physical Business Address: 19 Doughboy Drive, Kettering, TAS 7155, Australia
ABN: 38 165 485 825
ACN: 165 485 825
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@kovao.shopBusiness Phone Number: +61 424 768 273
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information.